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Contact me

Questions about an order, a plushie, shipping, or anything else: email and Instagram DMs are the fastest ways to reach me. A real person reads everything.

Email

hello@smallplushies.com: best for anything about an order, since I'll probably need your order number anyway.

Socials: @sartouhou everywhere

  • Instagram: DMs open, the fastest option after email
  • TikTok: same handle, same plushies. Send a DM instead of commenting, otherwise it will get lost in the sea of sticker posters.
  • X/Twitter: lately X/Twitter DMs don't work well, I don't get notified when an account I've never messaged before wants to send me a message, so tag me or reply under a post instead

Before writing in: the FAQ answers most order, shipping and care questions, and the shipping and returns pages have the fine print.